American House Family Member Review and Testimonial

Our residents at American House Senior Living really do love living here — and here’s some of the proof:

Clare and Bill, upon moving Bill’s mother into American House Lakeside, saw her laughter return once again. The couple observed how caring the staff is and loved seeing how Bill’s mother’s spirit lifted once she was in the “cheery, upbeat atmosphere” that is evident at American House.

You can read their true testimonials here and find out for yourself how much our residents at American House truly enjoy living here.

“To the Wonderful Staff of American House – Lakeside,

I apologize that this letter has taken me so long to write, but I truly feel that some things are better late than never, because I knew that, at some point, this letter had to be written.

My dear mother-in-law, Nancy Duross, moved to your American House assisted living facility last December, shortly after Christmas, as a result of the progression of terminal cancer, and our family’s desire to ensure that she was well taken care of in the final months of her life. After she had surgery last November and lived in a nursing home for a month, her spirits were low, as were her stamina and energy. After all, she was only 68 years old, but this terrible disease aged her, and robbed her of the last vestiges of her youthful spryness. She was now, sadly, finding herself having to rely on a small staff of people to do the most basic tasks in her day – tasks that most of us do without a thought, and tasks that we take for granted.

However, upon moving to American House, my husband and I were amazed to watch her spirits lift, and a bit of her energy return. She made friends, and enjoyed going downstairs for mealtime. Her laughter returned, as did a bit of her lightheartedness.

I do not think that this is a coincidence. In fact, I know that this was a direct result of the caring staff at American House, and the cheery, upbeat atmosphere that you work so hard to cultivate. Like my mother-in-law, many people enter your facility knowing that they will live the final months or years of their life there, but I want to commend you for creating an environment that makes it feel like a place that is anything BUT that.

One could argue that your staff members are, “just doing their jobs,” but I would disagree, because what my husband and I saw was so much more than that. There are people who just do their jobs every day, and then there are people who pour their hearts into their work, and truly care for the people that they tend to on a daily basis, and that accurately describes so many members of your staff. They got to know Nancy as a person, and cared for her well in her final months, and I hope you will believe me when I say that it was a beautiful thing to witness, and it did not go unnoticed by our family.

We all hope that our health never declines so much that we need assistance using the bathroom. Or taking a shower. Or wiping food from our chin after a meal. Or getting around via wheelchair. Or getting up from a couch. Or dressing ourselves. Or combing and styling our hair.

Unfortunately, cancer and old age aren’t so kind.

Although these two words feel a bit inadequate, from the bottom of our hearts, my family says thank you. Thank you for caring for Nancy. Thank you for getting to know her, and asking questions about her life. Thank you for making her laugh. Thank you for allowing her to maintain her dignity, despite not being able to care for herself. Thank you to Wanda, especially, as your kindness was always able to lift Nancy’s spirits and make her smile, even in the middle of the night when it was time for a dose of pain medication. Thank you for working with the Hospice team to carry out her final wishes. Thank you for not helping her to die, but for helping her to live as fully as she could, even at the end. Thank you for your heartfelt condolences and kind words about her when she passed in July.

Thank you for not just treating her like she was the dying old lady who lived in the upstairs apartment at the end of the hallway, but rather, a living, breathing valuable human being who was loved and cherished by so many people.

The many jobs and tasks you perform on a daily basis are thankless ones, and may generally go unnoticed by most of the world, yet they are so important. To you we say, “Thank You.”

The world could use more people like you.”

Sincerely,
Clare and Bill Duross

American House Resident Review

Our residents at American House Senior Living really do love living here — and here’s some of the proof:

For American House resident Marie, living here provides her with even more fun and socialization than living in her beautiful lake house did! Being here makes her life “comfortable and exciting” — a pretty great testament to all the effort we put into making sure our residents are happy and taken care of, don’t you think?

“I love it here.

I was giving up my lake house and surprisingly I have more freedom here than I ever did there.

I can enjoy what I want to do at my own pace whether it’s organizing my new apartment or joining forty or fifty new friends for dinner or a continental breakfast.
My meds appear in my apartment within a day of ordering. No one has to drive to pick them up. My doctor sits on my couch, instead of my going out to his office, and talks to me about my health needs. My physical therapist is down the hall from my apartment. No one has to pick me up and drive me there. They build their schedule for physical therapy around my schedule.

If I want books to read there is a well stocked library, a gym for chair exercising with friends and a billiards room with a fireplace that looks very cozy. There is a chapel for worship and a beauty shop for fixing up. There are any number of little cubbies to meet friends for coffee along with a craft and game room and a pottery room.

Everybody here looks like me. We’re all seasoned citizens as Rush Limbaugh would say and that is a lot of life experiences to share.

If I want to be alone I can sit in my recliner and watch TV or talk on the phone. I can sew, read or do nothing at all. Today was a do nothing day. I took two naps and didn’t feel guilty at all. Tomorrow I can finish putting away my summer clothes as it’s been snowing lately so I probably won’t be needing them for the next few months.

There is a chart of activities for everyday of the month. One of my first “trips” was to a color cruise on the Grand River in Lansing. It was everything and more than I expected. We were entertained by a strolling band that played requests. No hip hop or heavy metal. They fed us a dinner to rival thanksgiving and we cruised slowly down the Grand to the most beautiful sights. It was worth the money and gave me a taste for the well thought out activities available inside and out of my new home at American House.

Since I’ve been here a short time I’ve made a few close friends – some thoughtful and helpful staff from dietary to housekeeping to office.

Everything is done to make my life comfortable and exciting. I love it here.

I plan on writing some children’s stories and a few short stories this winter. I won’t be worrying about snow shoveling or cleaning or cooking. My children and grandchildren don’t seem to mind the smallness of my apartment they just like to get together no matter where I live and they think that I live in a really nice hotel. I haven’t told them that I don’t. To me I live in a new wonderful place much nicer than a nice hotel in every aspect.” – Marie

American House Review from Resident Family Member

We are so pleased to share this review from an American House Resident Family Member.

“The outing you arranged for the Navy Veterans was ideal for my father. It has been over a week and he is still talking about it with joyful tears in his eyes! The servicemen who greeted him with a hearty handshake and kind words will remain in his memory forever. And that is saying so much, since his memory is starting to fail him. I have noticed an extra spring in his step and new stories about his days as a Seabee from along time ago. This trip really sparked something inside of him…something that I hadn’t seen in a while.”

– Denice M., Daughter of an American House Resident